Southern Crescent Technical College➤Online Learning➤About Okta, Office 365, and Helpdesk

About Okta, Office 365, and Helpdesk

What is Okta?

Okta is a secure login portal that will allow you to access all your SCTC logins and apps in one place. This includes Email/Office 365, Blackboard, Banner Web, and more.

Okta Setup

To get setup, follow the instructions at Okta Setup & Information.

  • Log-in to Okta at login.sctech.edu
  • Enter your full SCTC Student Email Address.

    • If you do not know your student email address, you have two methods of looking it up:

      Method One:

      • Go to the SCTC Student Email Lookup App.
      • Enter your student ID number, your last name, and your birthdate (mm/dd/yyyy).
        • It is better to use the month/year/day drop downs.
        • Select the Month and Year first, then select the day.
        • If you have any issues with the date selected, you can always click on the data input again and make any adjustments needed.
      • Click Find Email Address.

      Method Two:

      • Visit Banner Web: Login for New Students and Alumni
      • Login with your Student ID or SSN, and your PIN. (Note: If you have never logged into Banner Web, your temporary PIN is your birthdate in the format: mmddyy )
      • Click on Personal Information and then click View Email Address.
      • Your student email address will end in @stu.sctech.edu. Use this address to login to Okta for access to your SCTC Student Email.

  • Enter the temporary password: Tigers followed by the last six digits of *your* Student ID. (ex. Tigers123456).

Student Email/Office 365

To access Office 365/Student Email, login to Okta at login.sctech.edu by entering your full SCTC Student Email address (ex.jstudent234@stu.sctech.edu) and Password. On the Okta dashboard, click on the Office 365 or Outlook app.

More about my SCTC Student Email

We encourage you to use this account as your primary email account for communicating with the College while you are a student. SCTC will send out important information and news to this account. If you are taking online classes, this account is also used for communicating with your teachers.

You can set up your SCTC Student Email to forward to another email account. However, when communicating with the College or your teachers, you will need to log in to your account and send an email from your Student Email Account.

Also, although you can email your instructors from Blackboard, you will only receive the reply in your student email account.

Office 365

Using your SCTC Student Email Address, you are also accessing Office 365. Office 365 gives you full access to Microsoft Word, Excel, PowerPoint, Outlook (your student email), and more. You can also download and install Office 365 on up to 5 devices for free! This service is available as long as you are a registered student.

Student Helpdesk

You may submit helpdesk requests for Blackboard, Student Email and Banner Web through the Student Helpdesk: (https://www.sctech.edu/student-helpdesk/)



The Studnet Helpdesk strives to help all students within 24 hours of the request, during school hours Monday through Thursday. All Helpdesk requests submitted after 11:00 A.M. on Friday, through 8:00 A.M. on Monday, will be answered as soon as possible on Monday.

If you are experiencing issues setting up or using Okta, check for a solution on the Okta Troubleshooting page.

Your student e-mail account is the primary means by which correspondence from the college can be viewed. (Note: If you cannot access your student email, please be sure to add a secondary email address to the helpdesk ticket where you can be reached.)