Southern Crescent Technical College➤Student Helpdesk

Student Help Desk

Do You Need Your Password or OKTA Authentication Reset?

Before submitting a help desk ticket, use our new Password/MFA Reset Tool
Reset Password/MFA!

Do you need to submit a help desk ticket?

To request student tech support for Blackboard, Okta, email, banner, or other student technology support issues, simply send an email to studenthelp@sctech.edu.

Make sure that you include the following in your email:
  • Your name
  • Student ID
  • An alternate contact phone number
  • A description of the issue that is occurring
This will allow staff to verify you are a current student and to call you if necessary to resolve the issue. Once the email is received, a ticket will automatically be created, you will receive a confirmation email and a support agent will contact you via email.